The fees once paid on Option Gurukul through cheque, cash, demand draft or online transfer shall not be refunded or cancelled in any circumstances whatsoever.
Fees once paid through the payment gateway(online transfer) shall only be refunded in the following circumstance:
Multiple times debiting of Candidate Card/ Bank Account due to technical error
Candidate’s account being debited with excess amount in a single transaction
Candidate’s bank account is debited however the amount is not received by Option Gurukul due to technical error.
In the above circumstances, the amount paid by candidate shall be refunded excluding convenience charges. The Candidate will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.
The application will be processed manually and after verification, only if the claim is found valid, the amount received in will be refunded excluding the convenience charges by Option Gurukul through electronic mode in favour of the applicant and confirmation sent to the mailing address given in the online registration form, within a period of 7-10 working days on receipt of such claim.
In case of any queries, please call Option Gurukul Helpdesk on 011-47591301 or write to firstname.lastname@example.org